Released on September 12, 2025, this guide, co-developed by People Powered and UNDP, offers a comprehensive framework to assist governments, civil society, and public institutions in leveraging digital platforms for inclusive, transparent, and impactful civic engagement. It provides actionable recommendations, evaluation tools, and a matrix of over 80 platforms, emphasizing the importance of meaningful engagement, equity, and accountability.
Key Insights:
Inclusive Civic Engagement: The guide emphasizes the need for digital platforms that foster inclusive participation, ensuring that diverse voices are heard and considered in decision-making processes.
Integration of AI Features: It highlights the integration of AI features in digital platforms, aiming to enhance user experience and engagement while addressing challenges such as digital inclusion and data privacy.
Evaluation Tools: The guide offers evaluation tools to assess the effectiveness of digital participation platforms, aiding practitioners in measuring impact and identifying areas for improvement.
Platform Matrix: A comprehensive matrix of over 80 digital platforms is provided, serving as a resource for selecting appropriate tools based on specific needs and contexts.
Focus on the Global Majority: Special attention is given to the Global Majority, ensuring that digital participation initiatives are accessible and relevant to communities in developing regions.
