Governing with Artificial Intelligence examines how governments are using artificial intelligence to improve public services and decision-making while managing associated risks. The report reviews real-world applications across core government functions and outlines policy approaches to ensure AI is deployed in a trustworthy, transparent, and effective manner.
Key Insights
Transforming Public Services: AI can enhance service delivery, policy analysis, fraud detection, and forecasting, though adoption in government remains uneven.
Uneven Uptake: AI use is more advanced in areas such as public services and justice, while other functions lag due to capacity and system constraints.
Governance Challenges: Risks related to bias, transparency, skills shortages, and data limitations threaten trust if not properly addressed.
Framework for Trustworthy AI: Effective AI governance requires strong enablers (data, skills, institutions), clear guardrails (accountability and transparency), and inclusive stakeholder engagement.
Policy Priorities: Governments must invest in AI capacity, strengthen oversight, and update regulatory frameworks to harness AI’s benefits while safeguarding public trust.
